Our Advocacy Principles
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Advocacy is taking action to help people say what they want, secure their rights, represent their interests and obtain services they need. Advocates and advocacy schemes work in partnership with people they support and take their side. Advocacy promotes social inclusion, equality and social justice." |
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The Advocacy Charter 2002 |
Advocacy Plus adheres to the principles of the Advocacy Charter and ensures all our advocates are fully trained and CB checked before meeting and working with members of the public
Clarity of Purpose
Advocacy Plus has clearly stated aims and objectives and can demonstrate how we meet the principles contained in the Advocacy Charter
Independence
Our advocates are completely independent form any other services
Putting People First
The wishes and interests of our client direct everything we do
Empowerment
Our advocates support our clients to make their own decisions and do not offer solutions or advice
Equal Opportunity
We aim to offer equal access to all our services and we combat discrimination on the grounds of age, race, gender, sexual orientation, disability, religion and HIV status
Accountability
We have systems in place to monitor the quality of our work. Every client has a named advocate and can contact the advocate easily
Accessibility
Our advocacy is provided free of charge to those who are eligible and is accessible to all members of the community
Supporting Advocates
Our advocates are fully trained and supported in their work and have opportunities to develop their skills and experience
Confidentiality
Our advocates will not discuss confidential matters with a third party unless they have written permission to do so from the client
Complaints
Our clients are able, if necessary, to use external independent support to pursue a complaint about our service or about one of our advocates
Read the Advocacy Code of Practice
Read about the Advocacy Charter
Read about the Quality Performance Mark
